SecureSonic Authenticator App
Last Updated: May 19, 2025
INTRODUCTION
This Cookie Policy explains how SecureSonic (“we”, “us”, or “our”) uses cookies and similar technologies in connection with the SecureSonic Authenticator App (“App”) and our website at www.securesonic.com.
WHAT ARE COOKIES?
Cookies are small data files that are placed on your device when you use our App or visit our website. They help us improve functionality, remember your preferences, and analyze how you use our services.
TYPES OF COOKIES AND TECHNOLOGIES WE USE
In Our Authenticator App
Our App uses minimal cookies and similar technologies:
- Essential App Data: Small data files stored locally that are necessary for the App to function properly, including authentication tokens, account identifiers, and app settings.
- Analytics Information: Anonymous usage data that helps us understand how the App is being used, identify issues, and improve performance. This includes:
- App performance metrics
- Feature usage patterns
- Crash reports
- Device Tokens: Used to enable push notifications for authentication requests (only if you opt-in).
On Our Website
Our website uses the following types of cookies:
- Essential Cookies: Required for basic site functionality and cannot be disabled.
- Session management
- Security features
- Load balancing
- Analytics Cookies: Help us understand how visitors interact with our website.
- Pages visited
- Time spent on site
- Traffic sources
- Conversion tracking
- Functionality Cookies: Enable enhanced features and personalization.
- Remembering your preferences
- Saving authentication states
- Maintaining language settings
- Marketing Cookies: Used to deliver relevant content and track the effectiveness of our marketing campaigns (these can be disabled).
HOW WE USE COOKIES
We use cookies and similar technologies to:
- Ensure the App and website function properly
- Remember your settings and preferences
- Enhance security and detect fraud
- Analyze and improve performance
- Measure the effectiveness of our features
- Personalize your experience
YOUR CHOICES AND CONTROL
In Our App
- You can disable analytics collection through the App settings menu
- Push notification tokens can be revoked through your device settings
- Cache data can be cleared from the App’s settings menu
On Our Website
- Browser Settings: Most browsers allow you to control cookies through their settings. You can usually find these settings in the “options” or “preferences” menu.
- Cookie Banner: Our website includes a cookie consent banner allowing you to select which types of non-essential cookies to accept.
- Do Not Track: We honor Do Not Track signals from browsers when technically feasible.
Please note that blocking certain cookies may impact the functionality of our services.
THIRD-PARTY COOKIES
We may allow selected third parties to place cookies through our website to provide improved insights, functionality, or services:
- Google Analytics (analytics)
- Mixpanel (app performance monitoring)
- Firebase (authentication and analytics)
- Intercom (customer support)
These third parties may use cookies for their own purposes according to their privacy policies. Please refer to their respective policies for more information.
DATA RETENTION
- Essential App Data: Retained until you uninstall the App or delete your account
- Analytics Data: Retained for up to 24 months in an anonymized form
- Website Cookies: Depending on the type, they may persist from session-only to up to 2 years
UPDATES TO THIS POLICY
We may update this Cookie Policy from time to time. The updated version will be indicated by an updated “Last Updated” date, and the updated version will be effective as soon as it is accessible.
CONTACT US
If you have questions about our use of cookies or this Cookie Policy, please contact us at:
- Email: [email protected]